3D Printing Service Providers

3D printing service ZiggZagg sees 25% month-by-month growth with DigiFabster quotation tool

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Just mere months after Belgian 3D printing service bureau ZiggZagg integrated DigiFabster’s software-as-a-service (SAAS) platform into its service workflow, the company has reported a positive increase in its online revenues and business.

According to California-based DigiFabster—a company which specializes in 3D printing and instant quotation software—ZiggZagg is making over $50,000 in online incremental revenue since adopting its platform and has seen continuous growth of about 25% month-by-month.

In addition to integrating DigiFabster’s SAAS platform to automate price quoting, order entry and customer relationship management, the Aalter-based AM service is reportedly adding more HP Multi Jet Fusion 3D printers to it production facility. Presently, ZiggZagg is operating six HP machines, which are enabling it to ramp up production, increase automation and reduce labour.

Interestingly, HP’s machines seem to have impacted ZiggZagg’s production on the whole. The company, which offers a range of 3D printing technologies—including FDM, SLS, SLA and MJF—is now relying on its HP machines more than ever for production parts and is using its other systems increasingly for R&D and special projects.


ZiggZagg isn’t the only manufacturing service that is reaping the benefits of HP’s game-changing AM technology—which offers faster print speeds and significantly lower costs than competing SLS systems. French AM service Sculpteo recently invested in a third Multi Jet Fusion 3D printer and Italian production service Weerg increased its fleet of HP Jet Fusion 4210 systems, becoming one of the largest installations of HP printers in the world.

In ZiggZagg’s case, MJF printers have not only offered lower production costs, faster turnaround and increased automation (with little to no post-processing required), but also can be seamlessly combined with DigiFabster’s online tool.

Importantly, DigiFabster’s SAAS platform has made it easier for ZiggZagg to accept smaller production jobs to maximize the build space of its printers. As ZiggZagg CEO Stijn Paridaens explained in March 2018, “We were looking for a way to smooth our our production. Small orders are useful in helping us fill out our build trays, but we couldn’t afford to manage them offline. We needed an online tool that would handle quoting and order entry.”

Evidently, the DigiFabster tool has payed off, as ZiggZagg has increased in revenue significantly in the past several months.

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Tess Boissonneault

Tess Boissonneault is a Montreal-based content writer and editor with five years of experience covering the additive manufacturing world. She has a particular interest in amplifying the voices of women working within the industry and is an avid follower of the ever-evolving AM sector. Tess holds a master's degree in Media Studies from the University of Amsterdam.

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