Bambu Lab launches Trust Center to provide security and privacy documentation
Company achieves ISO 27001, ISO 27701, and TRUSTe certifications while releasing comprehensive Security White Paper
Bambu Lab just introduced and launched its new Trust Center, a comprehensive online resource designed to give users full transparency into the company’s security and privacy practices. This initiative is supported by independent certifications and detailed technical documentation. Alongside the launch, Bambu Lab has released its first-ever Security White Paper and achieved three major international certifications: ISO/IEC 27001, ISO/IEC 27701, and TRUSTe Enterprise Privacy.
The creation of the Trust Center underscores Bambu Lab’s dedication to empowering users with clear, verifiable information about how their 3D printers, data, and creative projects are protected. As 3D printing becomes increasingly integrated into households, workshops, and professional environments, Bambu Lab recognizes that maintaining high standards of security and privacy is essential for building and sustaining user trust.
Dr. Tao, CEO of Bambu Lab, emphasized the company’s commitment to transparency, stating, “Users deserve to understand exactly how their printers and data are secured. The Trust Center removes the mystery. We’re making our security practices, certifications, and ongoing efforts completely transparent so users can make informed decisions about their equipment.”
The Security White Paper, released in conjunction with the Trust Center, represents three years of continuous research, investment, and advancement in cybersecurity and data privacy. In the document, Bambu Lab reaffirms its belief that cybersecurity and privacy are foundational elements of its operations, expressing gratitude to the user community for their feedback and collaboration, which have played a crucial role in the company’s ongoing improvements.
The 38-page white paper provides an in-depth exploration of six core areas of Bambu Lab’s security framework. It begins by detailing Device Security, explaining how hardware trust environments, secure boot processes, encrypted storage, and advanced network security protocols work together to ensure protection at both software and hardware levels. The section on Software Security discusses virtual machine protection and runtime defense mechanisms designed to minimize risks associated with user-side applications.
Next, the white paper outlines Cloud Security measures, describing a multi-layered defense architecture supported by strong management systems and periodic penetration testing to identify and address potential vulnerabilities. The Privacy Compliance section demonstrates how Bambu Lab’s organizational processes align with internationally recognized standards, reflecting the company’s belief that user privacy is a fundamental value. Furthermore, Bambu Lab highlights its Open-Source Initiatives, which document the company’s contributions to the global open-source community and its adherence to established open-source agreements. Finally, the Bug Bounty Program section explains the company’s collaboration with security experts, research institutions, and industry partners to identify and address security issues proactively.
Through this white paper, Bambu Lab seeks to enhance clarity and transparency in the architecture and implementation of its security systems, offering users verifiable insight into how their devices and data are safeguarded.
Bambu Lab’s recent achievement of three international certifications further validates its security and privacy commitments. The ISO/IEC 27001 certification, awarded on April 11, 2025, confirms that the company meets rigorous international standards for managing and protecting information assets. On the same date, Bambu Lab earned the ISO/IEC 27701 certification, demonstrating its compliance with global privacy protection frameworks such as the GDPR. In July 2025, the company achieved the TRUSTe Enterprise Privacy certification, confirming that its privacy management systems meet internationally recognized standards. These certifications followed extensive third-party audits assessing every layer of Bambu Lab’s infrastructure, data management practices, and internal processes—comprehensive evaluations that took months of preparation and meticulous documentation. Achieving all three certifications within the same year is a milestone that underscores the company’s dedication to maintaining world-class security and privacy standards.
Bambu Lab’s ongoing security initiatives extend beyond certifications. Since 2023, the company has maintained an active Bug Bounty Program, encouraging collaboration with independent security researchers to identify and resolve potential vulnerabilities. To date, 51 experts have contributed through this program, strengthening protections across Bambu Lab’s growing ecosystem of products. The company’s security team reaffirmed its proactive approach, stating that “security isn’t a destination—it’s continuous improvement.” Through ongoing dialogue with the research community, Bambu Lab ensures it remains adaptive and resilient in the face of emerging digital threats.
The Bambu Lab Trust Center is now live at bambulab.com/trust-center. It offers users access to the newly published Security White Paper, downloadable certification documents, and comprehensive information about the company’s Bug Bounty Program. The platform reflects Bambu Lab’s vision for a transparent, secure, and user-centered approach to technology—one where every user can understand and trust how their devices and data are protected.
