AddUp unveils LevelUp service solutions for next level additive
Offering training and consulting, co-design services, support for qualification, workshop design, machine maintenance, upgrades and more
AddUp, a provider of industrial metal additive manufacturing systems, established a new service department, naming it LevelUp and offering a plethora of services to improve and optimize all metal AM related activties.
“We are excited to introduce our new Service Department, LevelUp, designed to elevate the additive manufacturing experience for our valued clients, said Jean Rivoire, Director of Customer Service at AddUp. We believe that our engagement in excellence, coupled with a two-decade legacy of applications development, will provide businesses with the support needed to thrive in the rapidly evolving world of metal 3D printing.”
The French manufacturer of L-PBF and DED machines has created its new service department around all activities that contribute to the success of a project, such as training and consulting, co-design services, support for qualification, workshop design, machine maintenance, software and hardware upgrades and process optimization.
LevelUp offers a range of solutions designed to meet the needs of businesses at different stages of their project development. The Additive Journey Kickstart helps businesses initiate their additive manufacturing journey, offering guidance to develop expertise and co-designing initial applications. Industrial Launch Support provides tailored contracts for businesses to launch their industrial capabilities, whether for prototyping, small-scale production, or full-scale manufacturing. Lastly, the Business Growth Partnership involves AddUp collaborating with businesses to foster growth and achieve maximum productivity, extending support beyond the initial setup to ensure sustained success in additive manufacturing endeavors.
The solutions portfolio of LevelUp is based on the tangible experience of AddUp’s team. The joint-venture between Michelin and Fives benefits from the experience of its two parent companies (it was 20 years ago when Michelin first started industrializing the L-PBF process) and acquired companies specialized in additive manufacturing applications. AddUp also has the experience of industrial operations and serial production, as the company is running one of the largest metal additive manufacturing workshops in Europe, with unparalleled safety standards.
“When you choose AddUp, you are not just selecting a service provider; you are choosing a strategic partner dedicated to supporting you through every step of your additive journey” explained Jean Rivoire. “In the trusted hands of our Service Department, our customers will experience a new level of service quality, and this will solidify AddUp as a reliable partner for those seeking to maximize the potential of additive manufacturing for their businesses.”
