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Manufacturing 101 for 3D printing: a conversation with Jabil

John Dulchinos, Jabil's Vice President of Digital Manufacturing, discusses production-ready additive manufacturing

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Jabil is looking toward the future of manufacturinga future that includes 3D printing, but not as industry has previously known it. This technology evolved around applications in rapid prototyping and grew into trinkets, but it has the potential to be so much more, John Dulchinos, Jabil’s Vice President of Digital Manufacturing, told me when we spoke recently.

Early applications for 3D printing provided a much-needed foundation for the technology, but they weren’t exactly critical or fit for end-use parts and production. As technologies have advanced, however, so has the industry’s understanding of the real potential for additive manufacturing: actual manufacturing. Product solutions leader Jabil has dedicated significant resources toward advancing a more digital future, including in manufacturing technologies; the company established the Jabil Additive Manufacturing Network earlier this year in response to growing demand for real-world applications in 3D printing. Driving that future forward requires a major focus on qualification and confidence.

“I think this industry has grown up on prototyping and trinkets; neither of those has required very much rigor in terms of manufacturing processes or discipline, or any kind of real qualifications. They’re not critical. In our world, everything is mission-critical,” Dulchinos told me. “We think about 3D printing, the reality is 3D printing moves into applications where we are making true-to-life parts and are required to deliver at a cost model and level of qualitywe’re not going to let that off the hook from instituting those.”

Jabil interview
John Dulchinos, Jabil’s Vice President of Digital Manufacturing

So what does it take to qualify 3D printing as a manufacturing technology?

Ensuring consistency build after build is a major focus for Jabil, which has instituted an MPM solution: Machine, Process, Materials.

“This material, on these 3D printers, with these process parameters, will deliver a certain set of capabilities out of that set of conditions,” he explained. “On an application-by-application basis, we take that and qualify to the application. Certain applications, like aerospace or healthcare, go through and really certify methodically to ensure that we trust and monitor what comes off the printers on an ongoing basis.”

In the context of Jabil’s operations, they see that mature technologies like injection molding and machining are consistent. Users can trust, Dulchinos noted, the output that comes from taking an established material and a certain molding machine and process parameters; “you can trust in delivering a certain capability.”

3D printing offers a new set of parameters to work within for qualification and build-to-build confidence.

“You have to take a very methodical engineering and manufacturing approach to it if you want to be confident that build after build will be repeatable, and able to deliver the same dimensional stability and part quality,” Dulchinos said. “That’s what happens in the rest of the manufacturing world, and we’re trying to bring that discipline to 3D printing.”

Customers expect production-quality results for production parts, and that’s where additive manufacturing needs to focus on delivery.

In prototyping, pricing models allow for the assumed occasional misprint; when it comes to 3D printing for production, any mistakes affect the bottom line.

“When you’re working with customers’ gross margins, you have to take into account the economic model; they can’t afford to make it twice or three times. They have to get it right the first time. Machines have to operate at a high degree of operating efficiency. This requires a more methodical discipline and approach to qualifying discipline,” Dulchinos continued. “With the MPM process, there’s a certification framework that allows you to go from consumer product to aerospace or healthcare, which obviously have different requirements, so we created a dynamic framework that allows you to right size it for where you’re using it.”

While this framework is dramatic, Dulchinos is the first to admit that it’s not inherently the most exciting consideration in 3D printing.

“This isn’t very sexy stuff. It’s not generative design or customization or consolidations of 15 parts into a single partall that stuff’s fantastic and well and good, but ultimately you need a manufacturing foundation to build all that great stuff into an economic model of consistency, reliability, and traceability,” he told me. “Without that, generative design isn’t going to go anywhere.”

Jabil has been working with a variety of 3D printing companies, including with HP as an early partner for Multi Jet Fusion. One of the key points that makes this a strong technology choice for Jabil is that HP offers an open platform approach to its 3D printing solution.

There has long been a debate about open versus closed systems in 3D printing, with several big-name companies preferring to maintain control over their material supply and others offering an open ecosystem to certify a variety of materials.

“For companies like Jabil, what’s more important is the openness of the platform,” he explained. “In a lot of these applications, people come in and look at closed 3D printing solutions and say, ‘There’s no way we can certify that.’ At the end of the day, we need the ability to control our own destiny and have the ability to have the unique understanding of the building block we’re working on. The degree to which 3D printing companies want to build a full system, with their software, with control of the materials and printing parameters, there’s no control over the variables.”

Jabil interview

Looking at subscription models, or “Tesla-like models where you drop over the web to your platform,” Dulchinos noted that “there’s no way to do that in a manufacturing environment without having to re-qualify and re-certify that process.” Discipline is needed to operate at manufacturing quality and efficiency and unless 3D printing companies want to take on qualification and certification themselves, openness is the key for global solutions companies like Jabil to provide viable production-quality 3D printing.

“We look for platforms where we can characterize, understand and control all the parameters that are going to affect the quality of the part,” he said of Jabil’s stance. “That’s what we’re committing to for our customers, and that’s what we have to stand behind.”

Returning to a discussion of their work with HP, Dulchinos noted that they gravitated to that open approach as well as to a powder bed technology, which he described as offering “a lot more control and openness than a lot of SLA.”

Exploring other technologies led back to a discussion about traditional technologies like CNC and injection molding. Decades of operations experience has led to these methods being extremely well understood as they relate to the manufacturing operating process. It struck him as interesting, he said, that the ability to control these processes in a customized way has long been available, but newer solutions want to provide a print button rather than customized operations.

“That’s all the tool; the next aspect of it is that you need to put it into a manufacturing facility that has the right quality systems and manufacturing disciplines and processes. These are usually characterized by some ISO certifications, whether for general manufacturing or for medical devices or automotive. All those systems are manufacturing processes and quality methodologies and systems to ensure that the plant is going to operate at a certian level of rigor and repeatability and consistency. Qualifying the tools is one thing; go to a manufacturing plant that can bring in a set of disciplines and procedures to stand behind the output and ultimately the file part for the customer,” he said.

In addition to quality and repeatability, traceability is a critical concern. Should a recall be necessary at any point, a full traceability ensures that operators have access to the full pedigree of what happened, where, to which part or material in a given batch.

“Manufacturing certifications are really important if you want to take these into different applications in industry,” Dulchinos said. “Qualify the solution, qualify the application and deliver it in a certified manufacturing operation to make it satisfy the requirements of these industries.”

All this comes together into a perspective Dulchinos cheerily referred to as “Manufacturing 101 for 3D Printing.”

As education and upskilling come more into focus with the growth of the 3D printing industry, such tongue-in-cheek references are also realistic, as introductory-level classes are incredibly helpful for understanding the realities of additive manufacturing.

“There’s a lot of focus on the fun stuffgenerative design, personalization, freedom of design, all these great things that additive bringsbut at the end of the day, to deliver as a manufacturing solution, you need to put it into a fully qualified MPM process and deliver in a certified facility,” he said. “To have that discipline so you can deliver quality and cost point, to get production parts that help with customers’ gross margins, there’s an emphasis on delivering optimal solutions at scale. It needs to be looked at from an IT standpoint from design through build through qualifying through the supply chain, all in a fully traceable manner, and you need to monitor the whole process.”

[Images/Video: Jabil]


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Sarah Goehrke

Sarah Goehrke owns and operates Additive Integrity LLC, an editorial services company focusing on the additive manufacturing / 3D printing industry. Previously the Editor-in-Chief of 3DPrint.com, Sarah has been focused on AM since 2014, with a background in industry forecasting, creative writing, and theatre. Sarah is based in Cleveland, Ohio and in airports around the world.

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